Hello MHFA Instructors! 
 
By now, you should have received emails from the National Council for Mental Wellbeing regarding MHFA Connect. Please see information below regarding the transition to MHFA Connect. All instructors need to attend a MHFA Connect webinar to gain access to the new platform, so please attend one of the open registration dates below. If you are unable to attend one of the dates below please complete the form, so they can follow-up with you with additional dates etc. You will be able to schedule courses again when you’ve gained access to MHFA Connect and complete the self-paced onboarding tutorial.
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Mental Health First Aid (MHFA) Connect is a single platform where you will manage all your classes, purchase and access resources, and connect with your fellow National Trainers, Instructors and First Aiders with ease. More than a platform, MHFA Connect represents a fresh start and an improved MHFA experience.

1. How should Instructors and Coordinators schedule and manage upcoming classes during the transition?

The Instructor and Coordinator transition to MHFA Connect runs from September 15 through October 8. During this three-week period, access to MHFA Connect will depend on when you complete your training webinar.

Instructors and Coordinators attending an MHFA Connect training webinar on September 15 or September 16:

    • Gain access to MHFA Connect by September 24.
    • Courses on or before September 24 will be held in Cornerstone and must be scheduled through the Instructor Portal by September 9.
    • Courses after September 24 will be held in MHFA Connect once you gain access and complete the self-paced onboarding tutorial.

Instructors and Coordinators attending an MHFA Connect training webinar on September 28, September 29 or September 30:

    • Gain access to MHFA Connect by October 8.
    • Courses on or before October 8 will be held in Cornerstone and must be scheduled through the Instructor Portal by September 9.
    • Courses after October 8 will be held in MHFA Connect once you gain access and complete the self-paced onboarding tutorial.

Beginning September 10, no Instructors or Coordinators will be able to schedule upcoming courses through the Instructor Portal. You will be able to schedule courses again when you’ve gained access to MHFA Connect and complete the self-paced onboarding tutorial.

2. What happens to courses I’ve already created in Cornerstone?

If, by today, August 30, you have fewer than seven courses scheduled on or after October 8, you will create them in MHFA Connect. If it’s easier for you, use this course log form to record course details before you start creating the course.

If you have more than seven courses scheduled on or after October 8, we will transfer your courses after you’ve received access to MHFA Connect.

3. How will Instructors retrieve historical data after they transition to MHFA Connect.

We encourage Instructors and Coordinators to retrieve all evaluation data courses scheduled through the Instructor Portal as soon as possible. To complete this task, follow these steps.

Once you receive access to MHFA Connect, you will no longer have access to the Instructor Portal!

After the transition to MHFA Connect, Instructors and Coordinators will need to complete a data request form and submit it through the Request Assistance form to receive their historical In-person evaluation data. You’ll find both forms on the resources page of MHFA Connect. This request can take up to three weeks to process.

Do you have questions about MHFA Connect?

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